Ryan led product design and strategy for eBay’s value-added services product framework and UI system, establishing a unified foundation across 13 business units. He partnered closely with Product, Engineering, and Research to align stakeholders around a shared vision. Facilitating co-creation workshops, defining scalable guidelines, and developing core components adopted into the broader design system. The work brought clarity and consistency to complex service offerings while enabling faster, more cohesive product development across the organization.

Ryan led design for Google’s Pixel Pass, the company’s first integrated hardware-and-services subscription, unifying a Pixel phone, premium digital services, and device protection into one seamless monthly experience. He drove the end-to-end, omnichannel strategy across web, retail, and support, aligning teams across Pixel, YouTube, Play, and Google One to make a complex cross-product offering feel simple, cohesive, and trustworthy. The work helped establish a new ecosystem model for how Google bundles hardware and services together.

Ryan led design for hardware personalization and the buy flow on Google Store, reimagining how customers configure and purchase devices across global markets. He drove the end-to-end experience strategy, grounded in user research and market insights, to simplify complex configuration decisions and create a seamless, intuitive path to purchase. The work modernized the shopping experience and established a scalable foundation for hardware commerce across regions and product lines.

Ryan led UI design and design system development for California Pizza Kitchen’s new omnichannel digital experience, redefining the brand’s visual language across web, mobile, and in-restaurant touchpoints. He drove the creation of a cohesive, scalable design system that unified ordering, loyalty, and content experiences while strengthening brand expression and usability. The work modernized CPK’s digital presence and established a consistent foundation for growth across all customer channels.

Wrangler Jeans, a renowned name in the fashion industry, aimed to revamp its e-commerce platform to better reflect its brand identity and enhance the user experience. Ryan embarked on a project to develop a new e-commerce experience and design system for Wrangler Jeans, utilizing variant testing to ensure the most effective solutions.

Peet's Coffee, a beloved coffee brand known for its high-quality products, sought to create a mobile app that would enhance its customers' experience and foster loyalty. Ryan was tasked with developing the app experience and design system, using human-centered design practices to ensure it met the needs and preferences of Peet's diverse customer base. The project included iterative refinement before a national rollout.

L’Oréal, a global leader in beauty, envisioned a cutting-edge mobile app to offer personalized hair coloring solutions. In partnership with Pentagram, Ryan undertook the challenge of developing the Color&Co app, designed to provide users with customized hair color recommendations and an engaging, user-friendly experience.

MINDBODY Software, a leading platform for wellness and fitness businesses, sought to enhance its point of sale (POS) system to better serve its diverse user base. Ryan was tasked with creating a comprehensive and intuitive POS design system, aimed at streamlining operations for wellness businesses while providing a seamless user experience.